Customatic Adjustable Bedz product recall announcement from the U.S. Consumer Product Safety Commission published, unedited, by BedTimes
1. Recall Date: April 12, 2017
Recall Number: 17-130
“Customatic Beds Recalls Adjustable Beds Due to Electric Shock Hazard”
Name of Product: Adjustable beds
Hazard: The bed’s side-mounted AC outlets can be incorrectly wired, posing an electric shock hazard to consumers.
Consumers should immediately stop using the AC plug on the side of the bed and contact Customatic Beds to arrange for a free inspection and repair.
Consumer Contact: Customatic Beds toll-free at 844-815-9023 from 9 a.m. through 9 p.m. ET Monday through Saturday or online at www.customaticbeds.com and click on Recall Notice for more information.
Photos available at https://www.cpsc.gov/Recalls/2017/Customatic-Beds-Recalls-Adjustable-Beds
Units: About 50,000
Description: This recall involves the bases of Customatic adjustable beds. These power foundations were offered in all bed sizes and were sold with handheld remote controls, allowing the head and/or the foot of the bed mattress to be moved up and down. These bases also have a side mounted AC outlet. The model numbers can be found on the metal frame near the foot of the bed and are listed below.
Incidents/Injuries: None reported
Sold at: Sleepy’s and other mattress stores nationwide from June 2012 through January 2017 for about $1,500.
Importer/Distributor/Manufacturer: PPJ, LLC; d.b.a Customatic Beds of Natick, Mass.
Manufactured in: Taiwan
The U.S. Consumer Product Safety Commission (CPSC) is still interested in receiving incident or injury reports that are either directly related to a product recall or involve a different hazard with the same product. Please tell us about your experience with the product on SaferProducts.gov.
CPSC Consumer Information Hotline
Contact us at this toll-free number if you have questions about a recall:
800-638-2772 (TTY 301-595-7054)
Times: 8 a.m. ? 5:30 p.m. ET; Messages can be left anytime
Call to get product safety and other agency information and to report unsafe products.
U.S. Consumer Product Safety Commission
Office of Communications
4330 East West Highway, Bethesda, MD 20814