Malouf account managers serve rapidly growing customer base

Logan, Utah-based sleep accessories supplier Malouf has named four members of its sales team to fill newly created account manager roles and promoted a fifth to territory manager.

George Pauni was named account manager after serving as a member of the customer service team for the Northwest and Southwest regions. He works with Jeff Holmstead, Northwest territory manager, and Branson Smith, Southwest territory manager.

Spencer Pauni has been named account manager for the Northeast region, serving with Jason Cale, current territory manager. Previously, Spencer Pauni was regional sales manager for a digital sign company.

Joe Summers was named territory manager for the Midwest North region of the United States. He was previously the Midwest regional account manager.

Brian Watts was hired as account manager for the Southeast region, serving with Jesse Gibbs, current territory manager. Watts joined Malouf from a software company, where he served as sales manager.

Shane Wilde joined Malouf as an account manager for the Midwest South region, partnering with Eric Holmstead, current territory manager. Previously, Wilde was a store manager with T-Mobile.

Malouf said in a news release that the expansion of the sales team is in response to the company’s exceptional growth over the past two years and aids Malouf in developing customized product lineups for each retail partner.

“Our growth and success really come down to the service and hustle of our sales team,” said Mike Douglas, vice president of sales for Malouf. “Our territory managers are incredible at working with regional reps, bringing in new accounts and helping existing accounts meet new sales goals. We added account managers to focus on logistics, pinpointing the right product mix, training, merchandising and shipping for each individual account. 

“As a sales team, our focus has to extend beyond growth, and we think this new approach does that. We’re now using data to enhance service and promote higher sales for our partners. You can’t always think of growth as a few steps in front of you. You have to take a 360-degree scan of the landscape to make smart decisions for long-term growth.”

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